The MTS L1 Specialists is responsible for supporting and troubleshooting PayPal Product offerings such as Website Payments Standard, IPN/PDT, Website Payments Pro, and the Pay flow suite of tools. In addition, the MTS L1 Specialist will be proficient in resolving escalated technical inquiries from PayPal’s legacy products that directly impact PayPal Merchant. A MTS L1 Specialist may be asked to assist with technical escalations resulting from new releases of merchant functionality and general merchant support as needed. As PayPal’s merchant products continue to expand, the MTS L1 is responsible for developing proficiency in new products and enhancements.
Fluency in English and Italian
- Must have strong understanding of HTML and internet development technology and concepts.
- Must have ability to decipher, troubleshoot, and correct HTML as related to PayPal product offerings
- Must to able to speak to advanced development concepts with potential customers in a clear and confident manner.
- Basic knowledge of web scripting concepts (.NET, Perl, ASP, PHP, Java, ColdFusion, JavaScript)
- Familiarity with common web development software (FrontPage, Dreamweaver, Adobe Go Live, etc)
- Strong Understanding of all internal MTS systems (Right Now, Admin, Knowledge base, Integration Centre, - Developer Central, Developer Forums, PSERV, Clear Quest)
- Ability to take on special projects as assigned with little or no supervision and meet set deadlines.
- Must have ability to decipher, troubleshoot, and correct HTML as related to PayPal product offerings
- Must to able to speak to advanced development concepts with potential customers in a clear and confident manner.
- Basic knowledge of web scripting concepts (.NET, Perl, ASP, PHP, Java, ColdFusion, JavaScript)
- Familiarity with common web development software (FrontPage, Dreamweaver, Adobe Go Live, etc)
- Strong Understanding of all internal MTS systems (Right Now, Admin, Knowledge base, Integration Centre, - Developer Central, Developer Forums, PSERV, Clear Quest)
- Ability to take on special projects as assigned with little or no supervision and meet set deadlines.
3 years related experience including:
• A minimum of two years of relevant work experience with educational requirements. Five years considered as equivalent.
• Fluency in English and Italian is a must
• Existing Technical Knowledge of PayPal Products offerings a plus
• Knowledge of payment gateway services formerly provided as VeriSign Payment Services a plus.
• Work experience in a customer care environment where proficiency was developed in contact centre channels.
• Experience with web technologies, development languages and environments, including 1 or more of the following: HTML, C/C++, Perl, Java, VB, .Net, SQL, MySQL, PHP, Cold Fusion, ASP, Window Servers, Unix/Linux, XML.
• Experience in an Internet company.
• Relevant Work Authorisation Visa Required
• A minimum of two years of relevant work experience with educational requirements. Five years considered as equivalent.
• Fluency in English and Italian is a must
• Existing Technical Knowledge of PayPal Products offerings a plus
• Knowledge of payment gateway services formerly provided as VeriSign Payment Services a plus.
• Work experience in a customer care environment where proficiency was developed in contact centre channels.
• Experience with web technologies, development languages and environments, including 1 or more of the following: HTML, C/C++, Perl, Java, VB, .Net, SQL, MySQL, PHP, Cold Fusion, ASP, Window Servers, Unix/Linux, XML.
• Experience in an Internet company.
• Relevant Work Authorisation Visa Required
| Company: | PayPal Ireland Read our profile |
| Address: | Ballycoolin Business Park, Ballycoolin Road, Blanchardstown, Dublin 15, Ireland Find us on the map |
| Website: | www.ebayjobsireland.com |
| Email: | inforecruitment@paypal.com |
No comments:
Post a Comment