Enhanced Developer Support (EDS)

About Avaya

Avaya designs, builds and manages communication networks for more than one million businesses worldwide, including over 90 percent of the Fortune 500 firms. The company’s strategy is to offer its customers a complete intelligent communication solution comprised of hardware, software, and services such that the enterprise communication system becomes a strategic asset for the business instead of just a cost centre. Avaya is the market leader in the global audio conferencing bridge market.

Avaya enables businesses to achieve superior results by designing, building and managing their communications networks. We need enthusiastic, talented people who will outperform customer expectations, be catalysts for innovation and drive technological advancement. Is this you?

Job Description:

Part of a new and exciting technical team that provides extensive technical support for Independent Software Vendor (ISVs) and other partners that develops products to work with the Avaya portfolio. Successful candidate will work closely with Business Development Managers to recruit, enable, test, and support DevConnect partners. EDS role is to help and support 3^rd party companies to develop code against Avaya products. The DevConnect partners aim is to write code against the APIs to interface with their current products or for them to write proprietary code allow them to have addition advantages over other competitors. EDS team writes sample code, answer FAQs, tutorials, provide technical support, support Forums, host webinar for wide DevConnect members.

Required:

• 5+ years (8+ desired) experience in XML, VoiceXML, Java, C/C++, C#, .net, SOAP, J2EE, CORBA, Tomcat, Web Services, SOA, VB, LDAP, JDBC, ODBC, etc.
• Excellent oral and written communication skills
• Bachelors degree (Masters preferred) in Computer Science, or equivalent experience

Desired:

• Experience with enterprise communications (VOIP, UCC, Contact Center, Computer Telephony, SIP, etc.)
• Familiarity with Avaya products is highly desirable

Contact
Paul Nash Paul@stelfox.ie