Location: Dublin
Salary: Excellent salary & benefits
Duration: Permanent
Overview
The Business Project Manager will be responsible for the management of service delivery to internal & external client accounts through the entire business process, i.e. starting from tender/prospecting stage through business requirements to end point solution delivery.
This will be achieved through the active identification of the optimum solution incorporating system and process elements, to fulfil client requirements.
The ideal candidate will have a strong background in managing projects around operational change and technical integration management, you will work closely with commercial business owners to deliver full service solutions that meet:
- Payment processing needs of prospective new businesses
- Evolving needs of existing accounts
- Operational needs of the business
Responsibilities
Working along side business development consultations and deliver propositions along with Business Development & Sales Managers
Define and refine new business requirements, working closely and proactively with customers in identifying business needs and associated key sales drivers
Demonstrate high visibility support by taking an active role in transitioning and implementing new business
Build, present and own cohesive and specific business cases for business integration projects
Own the delivery of integrated service solutions, coordinating internal and external resources to provide a seamless end-to-end delivery of technical and operational services for end user customers
Ensure that resources, capabilities and capacity are in place to meet both existing and new business demand – through accurate and timely forecasting and management of implementation pipelines
Contribute to the evolution of change management, implementation and project management processes by closely working with the PMO to increase efficiencies
Maintain ongoing dialogue and communication with our customers – ensuring effective translation of first-rate services in line with Service Level Agreements and provision of a focus and full understanding of the customer’s business
Ensure the information systems and the review structure for SLA’s and client satisfaction are in place and effectively used at all levels
Ensure robust tools and – where relevant – technological platforms are in place to support customer environment and best service solution
Continuous and demonstrable improvement in productivity metrics towards ongoing overall increased cost effectiveness, efficiencies and value within the business
Manage internal programmes of change where required, including technical, operational and communications elements
Adopt and follow a structured approach to tender support, business requirements gathering and documentation, business case development, project planning and management of implementations, and post-implementation review and lessons learned.
Requirements & Skills
Business/IT related qualification, at minimum degree level.
A minimum of 5 + years’ experience in a solution/business integration role
Project Management qualification and experience
Experienced in developing and maintaining effective business relationships
Demonstrable success at driving performance and achieving constant growth towards and exceeding business targets
Experience in operating effective time and schedule planning within a specified objective range and assigned area
Keen commercial focus and ability to work in changing environments
Ability to demonstrate service excellence across all levels of the business
Experience in operating within a wider cross functional team, utilising available resources in an effective and timely manner.
Experience in the card acquiring business would be a distinct advantage.
If you wish to apply for this position please apply through the following link http://www.maxhire.net/cp/?
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